1.You can buy the product directly through this website,which is the easiest and most convenient way.Once you have found the items you would like to purchase ,select the wanted configuration ,then add it to your shopping cart.Then just follow the checkout process to complete your order.We will send you an order confirmation email after receiving your order.

2.Open our online chat to ask our customer service to assist you to process the order.

3.Send the detailed product specs to us by email (sales@eiecarbon.com) ,our sales will help confirm your order.

All New Buyers Can Apply For 5% Off Discount For Their First EIE Rims/Wheels.COUPON CODE BELOW:

EIENC95

Enter this coupon code before checkout,then you will enjoy the discount automatically.

We will take about 3-4 weeks to manufacture the rim,and a complete wheels set requires an extra 2 days to build.

Generally,if you place your order during our working time (Monday - Friday: 9:30 am - 18:30 pm GMT+8),your order will be processed on the same day.Otherwise,your order will be processed in the next business days.

1)Shipping by EMS will take around 3-4 weeks from 2020+.

2)Shipping by XDB/WXY will take around 2-3 weeks from 2020+.

3)Shipping by FedEx/DHL/TNT/UPS will take around 5 -10 business days from 2020+.

We can declare a lower value of the order to help you to avoid paying taxes or paying less tax. But we're not obliged to pay the import taxes and fees for your country.The taxes are dependent on your country's policies and rules.

Of course,we can offer a prepaid tax service.Please reach out to us (sales@eiecarbon.com) for assistance.

Yes,we certainly can offer this kind of service.

Please email us a picture,and describe your clear and detailed request .We will provide a quote for you after checking your requirements and your design that would require your approval before proceeding.The cost depends on the size of the decals and the number of colors you choose.

Generally ,a simple graphic with 1-3 colors usually costs about 25USD-60USD.A larger size and more colors would be a higher cost.

There is no charge for the EIE decal.

EIE can drill any custom spoke type (like hidden spoke,UST spokes etc.) and offer various spoke counts as per your request.

Regarding the angled holes,please provide us with clear and detailed information ,we will consult with our engineer with regard to viability.

Please reach out to us if you require custom spoke service

Yes,we can.Please email us with this request.

After you have completed the purchase of rims and other parts with us ,we will provide you with the shipping information so that you can send the hubs to us for the build process.

All of our EIE rims do not need to use nipple washers to build the wheels.Thanks

For all carbon rims we sell free from manufacturing defects,free from defects in workmanship and materials,under normal use and conditions,for a period of (2) years for the orginal invoice date.

Read more at our WARRANTY page.

Yes,if you don't have a PayPal account and prefer to pay by Credit Card or Debit Card,you may do this when placing an order on our website, you may follow steps below:

1)Select the items and specifications you want,then add the items you selected to the shopping cart

2)Then click Checkout Now, page will turn to your shopping cart.

3.Please double check your order details ,then select your destination and shipping methods you want to use ,then click GO TO CHECKOUT.

4.Page will turn to next steps ,please enter your shipping address ,then click CONFIRM&PAY.

5.Page will turn to PayPal official website ,Click "Pay with my credit or debit card". Then enter your card information to complete the payment and purchase.

We are highly welcome to have OEM service request.Please do not hesitate to contact us if you want to develop OEM design and have your private label.We have rich experiences in this industry and we have a strong technical support team which can provide personal service with you.Our engineers will offer you different options and best suggestions once you provided the description of your customized molding.

We want to hear from you! The more feedback, the better. Our team can innovate your new ideas into production for everyone to enjoy (win, win!). We are willing to promote your pictures on our site or even offer discounts for promotion if you share our products/reviews on your social media pages. We also give out rewards for referring your riding buddies a pair of our EIE Carbon wheel-sets. We are a small company and want to get the word out on all of our great products, please help us share our passion by reviewing your new wheels on forums and anywhere in the public eye (get creative). Also, whether you'd like to share a suggestion about our products or need help from our team to resolve an issue, we can help you directly.